Program Management Job Role differs between IT Services & IT Product based Companies

When someone says “program manager,” do you picture a people manager leading a team of project managers, or a single person handling a group of projects alone? The answer quietly changes based on the kind of company you work for. In this Lounge Access conversation, Shoaib explains how the program management role is different in IT services companies like Infosys or TCS compared to IT product companies like Uber, Microsoft or Flipkart, and why that difference matters for your career plans, certifications and even your MBA choices.

The caller in this session comes from a mechanical engineering background and is interested in NGO management and program manager roles in that space. Shoaib highlights a simple but crucial idea. Before you run after PMP, PgMP, MBA specializations or any other credential, take time to understand what “program manager” actually means in the industry you are targeting. In some sectors, the role may not be linked to formal project management at all, which means a PMP might not add the value you expect.

This video is a good example of how Lounge Access works in practice. You bring your real questions and context, and Shoaib helps you unpack the role, the industry and the options in front of you so you can make a practical decision instead of just following hype. If you are confused about titles like project manager, program manager or product manager, or you are trying to switch industries, this short session will give you a clearer way to think about your next step.

To know more about Lounge Access or to book a one to one session with Shoaib, visit the Lounge Access page.