deming cycle Plan-Do-Check-Act (PDCA Cycle) 6 years ago https://youtu.be/GyA7MIUZTkI We briefly touched upon this topic earlier in our ITIL discussion but here we can look into it strictly… PDCA Cycle in ITIL 6 years ago https://youtu.be/rvS2ovtRf0I We recently covered an introduction to ITIL. In this video, we look into an important concept of ITIL known…