Quality Management

• Quality Management – The Basics
• What is Quality?
• Quality, Grade, Precision and Accuracy
• Cost of Quality (Cost of Conformance and Non-conformance)
• Plan Quality Management Process
  • Plan Quality Management Process – Tools and Techniques
  • Seven Basic Quality Tools
    1. Cause and Effect Diagram
    2. Flowcharts
    3. Control Charts
    4. Pareto Charts
    5. Checksheets
    6. Histogram
    7. Scatter Diagrams
  • Plan Quality Management Process – Outputs
• Manage Quality Process
• Control Quality Process
  • Control Quality Process – Tools and Techniques
  • Quality Control Measurements
  • Verified Deliverables and Validated Changes
    • Difference between ‘Validated’ and ‘Accepted’ Deliverables
    • Difference between Validate Scope, Control Quality and Close Project or Phase processes
• Kaizen
• Plan-Do-Check-Act
• Just-in-Time
• Six Sigma (6σ)

Quality Management YouTube Playlist

Quality Management FAQs – Lounge Fever Playlist

Quality Management Practice Questions